Brought a used 2006 BMW 330ci in yesterday for a pre-purchase inspection, and this shop blew my mind.
The inspection was VERY thorough at 3 hours, and the emailed report included photos of the areas the technician thought service was needed on, as well as price estimates for those recommended services! All the guys in the shop treated me with respect and were very kind and helpful.
The waiting room was nice and cozy and I had a lovely chat with the guys at the front desk and also another waiting customer while I was there. It definitely had a family-run, familiar and low-key atmosphere.
I also thought the inspection was a steal of a deal for how thoroughly my car was looked at. I wasn't pressured to add any other services, though I will definitely be bringing all of our cars back here for any work they may need.
If you have an import and are looking for a thorough and trustworthy place to work on it, definitely bring your business to this independent shop. They are amazing.