My name is Marc Gross, Im an ASE Certified Madter Tech for Automotive and Heavy Duty Vehicles. I owned a shop down in Florida for 20 years. After retiring from turning wrenches I decided to drive trucks for a living over the road. We rd entry bought three used vehicles, one of which is a 2014 Mini Cooper Countryman. My son purchased the vehicle against my recommendations, as I explained to him, the car is essentially a BMW and any repairs could be expensive. He purchased a 3rd party aftermarket warranty thru CarShield, as Im not always home in case something might go wrong with the vehicle and just in case he saved up $2500 in an account to help him cover repairs as he really wanted the car. Recently he developed a bad oil leak and car was running rough and not moving very well. I reached out to CarSheild and was put in touch with DJ Foreign Auto as a facility that specialized in BMW and accepted the CarShield warranty program. Ive had nothing but upfront and honest communications with Bob, and CarShield. Theyve been professional and have been upfront and honest about the diagnosis of my sons vehicle. I would strongly recommend them to anyone. Fir those who have left bad reviews, Im sorry you cant realize that you own an expensive foreign vehicle that comes with expensive repairs. Although most foreign vehicles are built to a higher standard for durability, if your buying it used, trust me theres a reason the previous owner is trading it in or selling it, typically because its in need of repairs they cant afford. Maintain any vehicle new or used comes with a price. Buy a vehicle that falls within the price range that you can afford to maintain. Stop blaming the mechanic or the shop they work in because you cant afford the price tag that comes with the repair, start listening to the recommendations they give you to repair your vehicle PROPERLY. Yes ther are occasions where repairing one problem may lead to the discovery of another, thats because you dont properly maintain your vehicle in the first place. You can bitch moan and groan all you want bought the shop or the mechanic. Yes there are shady shops, there are bad mechanics out there. DJ Foreign Auto Care and their staff are some of the best Ive ever encountered and I would recommend them to absolutely anyone. Marc Gross
Marc, Thank you so much for the amazing feedback! We really appreciate your business and support.
- DJ Foreign Auto Care